Calls that come in after office hours — for aesthetic procedures and funeral care — deserve an answer too. Our English-speaking AI receptionists book 24/7 directly into your agenda and triage urgent calls to on-call staff. Also suitable for practices with multiple doctors. Switch languages easily.
Post-op patient
+32 47x xx xx xx · Beveren
Google Calendar
SyncedFree slot after hours · automatically scheduled
Solutions
For private clinics
AI receptionist — Clinics
Clinically discreet, sharp triage, direct booking.
Callers hang up on the competition
No more voicemail: every request is answered immediately, even at 10 PM.
Anxious post-op patients occupy the desk
Concerned callers get a calm answer, while your team works undisturbed.
Direct Google Calendar booking
SystemConsultations are booked live into your agenda — no manual entry.
Intelligent routine questions
RoutineParking, pricing and sobriety protocol — answered discreetly.
Urgent triage & forwarding
UrgentRecognises vascular occlusion or hematoma and forwards to on-call within seconds.
Capabilities
Real-time availability and booking, no double appointments.
Recognises clinical alarm signals and starts a live SIP transfer via dial bridging.
Local cadence and vocabulary, specifically trained for Flanders.
Parking, pricing and sobriety protocol — without burdening the front desk.
Works via a forwarding rule (after 6 PM or when busy) on your existing Proximus, Telenet or VoIP line.
Direct confirmation with appointment link, in your house style, sent to the caller.
Easily switch between Flemish, Dutch, French or English. NovaDesk adapts its language per practice and caller.
Whether you have one practice or an entire medical centre with dozens of doctors — NovaDesk manages all schedules, agendas and referrals as one integrated whole.
How it works
Share your Google Calendar with our secure setup system.
We configure the system with your treatment hours, on-call numbers and practice information.
Automatic forwarding after 6 PM or when busy. Your practice is covered 24/7.
Blog
Phone stress at reception getting you down? Discover how an AI receptionist handles routine inquiries and gives your staff the breathing room they need.
Demo
Two real scenarios, word for word. Pick a scenario and press play.
Death notification
Funeral arrangements · transport and scheduling
0:00 / 2:13
Warm, calm, or authoritative — each voice is trained on medical vocabulary in Dutch, English and French. Listen to a preview below or open the full library.
Live example
Choose a voice76+ more voices to listen to. Open full library →
ROI
You test the AI receptionist for a full week on real calls, no installation or commitment. After seven days, you decide what comes next.
€0 upfront
Pricing after the pilot? We'll discuss it personally, no obligation.
Free trial
We set up your line, you test it for 7 days on real after-hours calls. No commitment.
See how an after-hours call flows in our after-hours service.